Refund & Cancellation Policy

This policy describes how cancellations, refunds, and project changes are handled for services provided by BridgeOne Technologies. Where a written proposal or contract specifies different terms, those terms prevail.

1. Deposits and milestones

Many projects are billed in milestones (for example deposit, design, development, launch). Amounts invoiced and paid for work that has already been completed are generally non-refundable, because they compensate for time and resources already applied.

2. Cancellation by the client

• You may request cancellation in writing (email). We will confirm receipt and the effective cancellation date.
• You remain responsible for fees for all work completed and any third-party costs incurred on your behalf up to the cancellation date.
• If you prepaid for work not yet started, we may refund the unused portion after deducting any non-recoverable costs, unless otherwise stated in your agreement.

3. Cancellation by BridgeOne Technologies

We may suspend or terminate services in cases of non-payment, abuse, or material breach of contract. If we terminate for convenience (rare), we will refund any prepaid fees for deliverables not yet performed, unless your agreement states otherwise.

4. Refunds

• Custom services (development, design, marketing retainers): refunds are assessed case by case based on work completed and contract terms.
• Third-party fees (domains, hosting, licenses, ad spend paid to platforms) are typically non-refundable once purchased or committed.
• Approved refunds, when applicable, are processed to the original payment method within a reasonable period (typically 7–14 business days) after approval, depending on banking partners.

5. Change requests

Scope changes may affect timeline and cost. Additional work is quoted separately. Pausing a project does not automatically void amounts due for completed milestones.

6. Disputes

If you have a concern about billing or delivery, please contact us promptly. We aim to resolve issues fairly in line with your contract and applicable law.

7. Contact

Cancellation or refund questions: bridgeonetechnologies@gmail.com or Contact us (phone: +91 8218604913).